Privacy & Cookie Policy

1. Who we are

This website (“Turbomachinery Solutions”), reached at turbomachinery.solutions, turbomachinery.consulting, turbomachinery.pro and turbomachinery.services, is operated by Lightbulb Waves LLC, a Texas limited liability company, United States (“we”, “us”). Lightbulb Waves LLC is the controller of the personal data described in this policy. Contact for any privacy matter: turbomachinery.consulting@outlook.com.

This policy is written to meet the transparency requirements of the EU General Data Protection Regulation (GDPR), the UK GDPR, the EU ePrivacy Directive and applicable US state privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA) and the Texas Data Privacy and Security Act (TDPSA).

2. Summary

• The site sets no cookies and uses no analytics, advertising, tracking pixels, social-media plug-ins or embedded third-party content.
• Fonts and images are served from our own domain; your browser does not contact Google, Fontshare or any other third party when you load the page.
• We do not sell or share personal data for cross-context behavioural advertising, and we do not use it for profiling or automated decision-making.
• We only receive personal data if you email us, or when you order a document.

3. Data we process

Situation	Data	Purpose	Legal basis (GDPR)
Visiting the site	IP address, date and time, requested page, browser user-agent and referrer, recorded in the hosting provider’s technical logs	Delivering the site, security and abuse prevention	Legitimate interests (Art. 6(1)(f))
Emailing us (enquiries, pre-orders, release list, team licences)	Name, email address, company, message content and any details you choose to send	Answering you; notifying you of releases you asked about	Steps prior to a contract / contract (Art. 6(1)(b)); consent for release notifications (Art. 6(1)(a)), which you can withdraw at any time
Ordering a document	Name, company, billing address, email, VAT or tax ID where applicable, order and licence details	Supplying the document and licence, invoicing, support	Contract (Art. 6(1)(b)); legal obligation for accounting and tax records (Art. 6(1)(c))

Online card checkout is not active yet. When it is introduced, payments will be handled by a PCI-DSS compliant payment provider; we will not receive or store full card numbers, and this policy will be updated before launch to name the provider.

4. Cookies and similar technologies

This site does not set cookies and does not use local storage, session storage, fingerprinting or similar technologies to store or read information on your device. For this reason no cookie consent banner is shown: there is nothing that requires consent under Article 5(3) of the ePrivacy Directive or equivalent national rules.

Category	Used on this site?
Strictly necessary	No cookies set
Preferences	No
Analytics / statistics	No
Marketing / advertising	No

If we ever introduce non-essential cookies or analytics, we will update this policy first and ask for your prior consent where the law requires it, with an option to refuse that is as easy as accepting. Browser signals such as Global Privacy Control will be honoured.

5. Service providers

We use a small number of providers who process data on our behalf under contractual data-protection terms:

• Render Services, Inc. (USA) — website hosting and technical logs.
• Microsoft Corporation (Outlook) — email used to receive and answer your messages.
• Accountants and tax advisers — where needed for invoicing and statutory records.

We disclose data to authorities only where required by law. We do not sell personal data.

6. International transfers

We are based in the United States, and our providers process data in the United States. Where personal data from the EEA, the UK or Switzerland is transferred, we rely on the provider’s certification under the EU-US Data Privacy Framework (and its UK and Swiss extensions) where available, or on the European Commission’s Standard Contractual Clauses.

7. Retention

• Hosting logs: kept by the hosting provider for a limited period set by the provider, and used only for operation and security.
• Email enquiries: up to 24 months after the last contact, unless they lead to an order.
• Release-list requests: until you unsubscribe or ask us to delete them.
• Orders, invoices and licence records: for the period required by tax and accounting law (generally up to 7 years).

8. Your rights (EEA, UK and Switzerland)

You can ask for access, correction, deletion, restriction, data portability, or object to processing based on legitimate interests. Where processing relies on consent you can withdraw it at any time without affecting earlier processing. Write to turbomachinery.consulting@outlook.com; we reply within one month. You also have the right to complain to your local data-protection supervisory authority.

9. US state privacy rights

Residents of California, Texas and other US states with comprehensive privacy laws may request to know, access, correct or delete their personal data, and to opt out of sale, targeted advertising or profiling. We do none of these things. We will not discriminate against you for exercising your rights. You may appeal a decision on your request by replying to our response; if the appeal is denied you may contact your state Attorney General. In the last 12 months we have not sold or shared personal information as defined by the CCPA.

10. Children

The site is intended for professionals and is not directed at children under 16. We do not knowingly collect their data.

11. Security

The site is served only over HTTPS. Access to email and order records is restricted to the people who need it to handle your request or order.

12. Changes

We will post any change on this page and update the date below.

Effective date: 1 November 2026 · Last updated: 1 November 2026